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Training Policies
Search our entire list of Technical Training titles for all ARRIS products
Course Name Type Category Price
CERT410
CERT410: E6000 CER Foundation Certification Exam Online Course Certifications Paid
Converged Edge Router
E6D300L: E6000 CER Advanced Troubleshooting Essentials Lab Instructor Led Course CMTS/CCAP Paid
WebCast Replay | E6000 CER - LDPC in a DOCSIS 3.1 Network Environment Online Course CMTS/CCAP Free
WebCast Replay | CMTS - E6000®: E6000® Fan Tray to Fan Tray 2 Upgrade Online Course CMTS/CCAP Free
E6R215: MPLS and E6000 CER Online Course CMTS/CCAP Paid
E6000 CER Hardware Overview Assessment (Release 5.0) Online Course CMTS/CCAP Free
E6000 CER Administration Suite: Diagnostic Topics Online Course CMTS/CCAP Paid
E6000 Converged Edge Router - DOCSIS 3.1 OFDM Basics and Configurations Webcast Online Course CMTS/CCAP Free
E6D103: E6000 CER Headend Basics Instructor Led Course CMTS/CCAP Paid
CMTS - E6000 - Configuración Básica & Configuración Avanzada en el Equipo E6000 CER Webcast Online Course CMTS/CCAP Free
WebCast Replay | E6000 CER Rel 7.0 Overview Webcast Online Course CMTS/CCAP Free
E6R210: IS-IS and E6000 CER Online Course CMTS/CCAP Paid
E6000 CER Hardware Overview Assessment (Release 4.0) Online Course CMTS/CCAP Free
WebCast Replay | CMTS - E6000 Converged Edge Router - Using Ipsec as part of the DVB-CAS Encryption Solution Webcast Online Course CMTS/CCAP Free
E6R212: BGP and E6000 CER Online Course CMTS/CCAP Paid
QUIZ - E6000 CER Administration Suite - Syslog SNMP Quizzes #1 - #5 Online Course CMTS/CCAP Paid
WebCast Replay | E6000 CER - DOCSIS 3.1 OFDMA Basics and Configurations Webcast Online Course CMTS/CCAP Free
QUIZ - E6000 CER Administration Suite - User Access Quizzes #1 - 5 Online Course CMTS/CCAP Paid
WebCast Replay | E6000 CER - The New Approach to E6000 CER Advanced Troubleshooting Webcast Online Course CMTS/CCAP Free
E6R213: OSPF and E6000 CER Online Course CMTS/CCAP Paid
E6D101: E6000 CER Hardware Overview (Release 9.0) Online Course CMTS/CCAP Paid
E6D230: E6000 CER I-CCAP Monitoring and DOCSIS 3.0 Configuration (Instructor-led) Instructor Led Course CMTS/CCAP Paid
E6D231: E6000 CER I-CCAP DOCSIS 3.1 Basics, Implementation, and Configuration - VILT / Instructor Led Instructor Led Course CMTS/CCAP Paid
E6D101: E6000 CER Hardware Overview (Release 8.0) Online Course CMTS/CCAP Paid
WebCast Replay | CMTS - E6000 Converged Edge Router: DCAM-2 Upgrade Webcast Online Course CMTS/CCAP Free
WebCast Replay | CMTS - E6000 Converged Edge Router - DOCSIS 3.1 Exclusion and Exception Zone Configurations Webcast Online Course CMTS/CCAP Free
E6000 CER Administration Suite: DOCSIS 3.1 and Software Image Topics Online Course CMTS/CCAP Paid
WebCast Replay | CMTS - E6000 Converged Edge Router: Revitalizing the ARRIS Certification Programs Webcast Online Course CMTS/CCAP Free
E6D230: E6000 CER I-CCAP Monitoring and DOCSIS 3.0 Configuration (eLearning) Online Course CMTS/CCAP Paid
E6D207: E6000 CER DOCSIS 3.1 DS Implementation (Release 3.5) Part 1 Online Course CMTS/CCAP Paid
E6D201: E6000 CER Operations Instructor Led Course CMTS/CCAP Paid
E6D207: E6000 CER DOCSIS 3.1 DS Implementation (Release 3.5) Part 2 Instructor Led Course CMTS/CCAP Paid
E6000 Converged Edge Router (CER): Release 3.5 New Features Overview Webcast Online Course CMTS/CCAP Free
E6000 CER Basic CLI Troubleshooting Webcast Online Course CMTS/CCAP Free
E6000 Converged Edge Router: E6000 Load Balance Feature Webcast Online Course CMTS/CCAP Free
E6000 Converged Edge Router: Hardware Overview Webcast Online Course CMTS/CCAP Free
E6D209: E6000 CER Unified Electronic Surveillance Instructor Led Course CMTS/CCAP Paid
E6000 Convergencia y Ruteo de Borde: E6000 CER Descripción del Hardware Webcast Online Course CMTS/CCAP Free
WebCast Replay | E6000 CER UCAM-2 Overview Webcast Online Course CMTS/CCAP Free
E6D301E: E6000 CER Advanced Troubleshooting Cable Modem Registration eLearning (DOCSIS 3.1) Online Course CMTS/CCAP Paid
E6D304L: E6000 CER Advanced Troubleshooting Capacity and Bandwidth Lab (DOCSIS 3.1) Instructor Led Course CMTS/CCAP Paid
WebCast Replay | CMTS - E6000®: E6000® Enrrutador de Borde Convergente - Descripción General de Tarjetas DCAM-2, RSM-2 y Bandeja de Ventiladores-2 Online Course CMTS/CCAP Free
E6D302E: E6000 CER Advanced Troubleshooting Theft of Service Prevention eLearning (DOCSIS 3.1) Online Course CMTS/CCAP Paid
E6D303L:E6000 CER Advanced Troubleshooting RF Impairments Lab (DOCSIS 3.1) Instructor Led Course CMTS/CCAP Paid
QUIZ - E6000 CER Administration Suite - TACACS+ Quizzes #1 - #5 Online Course CMTS/CCAP Paid
QUIZ - E6000 CER Administration Suite - RADIUS Quizzes #1 - #5 Online Course CMTS/CCAP Paid
WebCast Replay | CMTS - Configuring Broadcast Video using E6000 Release 8 Online Course CMTS/CCAP Free
E6D301L: E6000 CER Advanced Troubleshooting Cable Modem Registration Lab Instructor Led Course CMTS/CCAP Paid
E6D302L: E6000 CER Advanced Troubleshooting Theft of Service Lab (DOCSIS 3.1) Instructor Led Course CMTS/CCAP Paid
E6000 CER Administration Suite: IPDR Topics Online Course CMTS/CCAP Paid
WebCast Replay | CMTS - E6000 Converged Edge Router: UCAM to UCAM2 Upgrade Online Course CMTS/CCAP Free
E6000 CER Administration Suite: TACACS+ Topics Online Course CMTS/CCAP Paid
E6000 CER Administration Suite: RADIUS Topics Online Course CMTS/CCAP Paid
E6000 CER Administration Suite: Syslog and SNMP Topics Online Course CMTS/CCAP Paid
E6000 CER Administration Suite: Security Topics Online Course CMTS/CCAP Paid
E6000 CER Administration Suite: User and Access Topics Online Course CMTS/CCAP Paid
E6D203: E6000 CER Administration Suite Curriculum CMTS/CCAP Paid
E6D105: Introduction to the E6000 CER in a Passive Optical Network (PON) Online Course CMTS/CCAP Paid
QUIZ - E6000 CER Administration Suite - DOCSIS 3.1 and Software Images Quizzes #1 - #4 Online Course CMTS/CCAP Paid
QUIZ - E6000 CER Administration Suite - Diagnostic Quizzes #1 - #3 Online Course CMTS/CCAP Paid
E6D304E: E6000 CER Advanced Troubleshooting Capacity and Bandwidth eLearning (DOCSIS 3.1) Online Course CMTS/CCAP Paid
E6D303E: E6000 CER Advanced Troubleshooting RF Impairments eLearning (DOCSIS 3.1) Online Course CMTS/CCAP Paid
E6D300E: E6000 CER Advanced Troubleshooting Essentials eLearning Online Course CMTS/CCAP Paid
E6000 CER Administration Suite: Service Class Name Topics Online Course CMTS/CCAP Free
Integrated Edge QAM Video
E6000 Converged Edge Router Table-Based VOD Configurations Webcast Online Course CMTS/CCAP Free
E6000 Converged Edge Router Video Features in Release 4.0 Webcast Online Course CMTS/CCAP Free
E6V205: E6000 CER Video Applications: Switched Digital Video & Session Based VOD Instructor Led Course CMTS/CCAP Paid
E6V206: E6000 CER Operations & Session Based Video Solutions Instructor Led Course CMTS/CCAP Paid
E6V204: E6000 CER Video Applications: Table-Based VOD Instructor Led Course CMTS/CCAP Paid
E6000 Converged Edge Router: Troubleshooting E6000 Session Based Video Webcast Online Course CMTS/CCAP Free
WebCast Replay | Intro To DOCSIS for E6000 Online Course CMTS/CCAP Free
WebCast Replay | E6000 Converged Edge Router: Switched Digital Video Online Course CMTS/CCAP Free
E6V208: E6000 CER Video Applications: Switched Digital Video and Table-Based VOD using ANNEX A and DVB Instructor Led Course CMTS/CCAP Paid
CMTS/CCAP
E6D231: E6000 CER DOCSIS Basics, Implementation & Configuration - eLearning Online Course CMTS/CCAP Paid

REQUESTING COMMSCOPE TRAINING

The complete course catalog, along with instructor-led session information is available on CommScope University. You can access the current catalog without creating an account: at CommScope University or at External Training.

PAYMENT

Payment by credit card or purchase order is required before a student can register for a course and receive an enrollment key. Purchase orders must be received at least two weeks before the start date of the course to ensure that paperwork can be processed into the system. For on-site training requiring international travel for the instructor the purchase order must be received at least three weeks before the start date of the course. Invoicing for purchase orders occurs after the training session is held.

CANCELLATION POLICY

If you wish to cancel your participation in an instructor-led or virtual instructor-led training session, you must request cancellation in writing and must receive written acknowledgement of your cancellation for the cancellation to be confirmed and to avoid a fee. To request cancellation, please include order number and contact information of the purchaser, along with the course title and date of the course to techtraining@commscope.com.
In addition, for online courses (eLearning), refunds will not be issued if a user has accessed more than 5% of the course’s content or has downloaded material associated with the course (such as a study guide that accompanies the training).

Cancellation fee schedule:

Days Prior Fee Charge
21 No fee
7-20 50% of total course cost
6 or less 100% of total course cost

CommScope does not reimburse hotel or travel cancellation fees.

Participants who do not show up for class and who do not have a training cancellation confirmation will incur 100% of the course fee or the equivalent of one training seat/credit per course day.

If fewer than four (4) students are enrolled in an instructor-led course, CommScope reserves the right to cancel that training course. Enrolled students will be offered a selection of future scheduled dates. When a course is cancelled, enrolled students will be notified of the cancellation via email a minimum of two weeks before the start of the course.

PREREQUISITES

It is the student's responsibility to ensure that s/he has the proper prerequisite knowledge and skills before taking a CommScope training course. Students that do not meet the target audience description or have the prerequisite level of knowledge required for the course may find the course content too difficult, too easy, and/or inappropriate depending on their job and level of experience. All prerequisites are listed in the individual course descriptions in this catalog. Since CommScope instructor-led training courses require you to complete prerequisite courses to ensure a successful experience, reservations for these courses will not be finalized until all prerequisites have been met.