WELCOME TO ARRIS CONSUMER SUPPORT

Coronavirus (COVID-19) Disruption

Our Call Center is experiencing a high number of calls due to the COVID-19 situation. We are working to assist everyone who contacts us. In the meantime, please visit www.arris.com/selfhelp for most frequently asked questions about your device. We apologize for the inconvenience and will assist you soon.

HELPFUL LINKS
Replacement Batteries
AT&T Battery Backup
Frontier Battery Backup
Pace 5268AC Battery 990857 (Orderable SKU: 239-0990857)
Touchstone Battery BPA022A (Orderable SKU: 790511)
Touchstone Battery BPB022S (Orderable SKU: 790513)
Touchstone Battery BPB026S (Orderable SKU: 794068)
Touchstone Battery BPB044S (Orderable SKU: 790512)
Touchstone Battery BPB088S (Orderable SKU: 790514)
Touchstone Battery BPD066H (Orderable SKU: 785171)
Touchstone Battery BPD066H (Orderable SKU: 802251)