WELCOME TO ARRIS CONSUMER SUPPORT

Coronavirus (COVID-19) Disruption

Our Call Center is experiencing a high number of calls due to the COVID-19 situation. We are working to assist everyone who contacts us. In the meantime, please visit www.arris.com/selfhelp for most frequently asked questions about your device. We apologize for the inconvenience and will assist you soon.

HELPFUL LINKS
Set-Top Boxes
DCR7151/24
DCX936
DCX960
DMC7002KLG
DMC7002KLG2
DPS5001IFN
DPS5002NS
DSR8151/24
DSZ3000NV
DZC3000NGT
DZS3001IFN
DZS3001NS
PS5001IMC
PS5100IMC
PS5200IMC
UHD-4X
UHD-X
VAP4402
VIP1002ESL
VIP1113
VIP2502EW
VIP2853
VIP4205
VIP4205 BT
VIP4302BT
VIP4302BTW
VIP4402E
VIP4402EW
VIP5002W
VIP5202 KPN
VIP5202x
VIP5242
VIP5242W
VIP5305
VIP5305 BT
VIP5305 W
VIP5305 W BT
VIP5342
VIP5602EW
VIP5662E
VIP5662EW
VIP5702W
VIP6102EW
ZC4430KNO
ZD4500ZNO
ZH4110NS