ARRIS Consumer Care

ARRIS Device Registration

Coronavirus (COVID-19) Disruption

“Our Call Center is experiencing a high number of calls due to the COVID-19 situation. We are working to assist everyone who contacts us. In the meantime, please visit www.arris.com/selfhelp for most frequently asked questions about your device. We apologize for the inconvenience and will assist you soon.”


Select Your Product
Select a Category
Select a Series
Select a Product
Serial Number
Mac Address (Optional)
Email Address
First Name
Last Name
ARRIS Privacy Policy
ARRIS respects your privacy. When using our sites, you may get information, access online products and services, communicate with us or link to other web sites with which we do business. While doing that, you may give us information so that we can provide enhanced products or services to you and to personalize your experience on our website. For detail information regarding our Privacy Policy please go to http://www.arris.com/privacy_policy/index.asp.
Place of Purchase
Service Provider
Date of Purchase (MM/DD/YYYY)
Postal Code

Place of Purchase
Service Provider
Postal Code


The email address that you provided already exist in our database, however, the first name or last name you provided does not match. Please select the back button and reenter the correct first name or last name associated with this email address.

The email address that you provided already exist in our database, however, the first name or last name you provided does not match. Please select the back button and reenter the correct first name or last name associated with this email address.

We apologize but we are unable to register this product online. Please call Consumer Support at 877-466-8646 to complete your product registration. Thank you.
First Name
Last Name
First Name
Last Name

Your product information has been updated. The product will remain in warranty till . For user manuals and FAQs for this product, please visit our website at arris.com/consumer.

Thank you for registering your product. Your product will remain in warranty until . For user manuals and FAQs for this product, please visit our website at arris.com/consumer.

The product information you provided already exist in our database. If you feel, this is an error please call consumer support at 877-466-8646 for assistance with your product registration. For user manuals and FAQs for this product, please visit our website at arris.com/consumer.

The Serial Number and Model Number that you entered do not match. Please verify and re-enter this information again. In case of any difficulty, please call consumer support at 877-466-8646.


Did you buy this device as
Preowned?