Consumers - CM820A/NA: System Event Logs

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CM820A/NA: System Event Logs

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How do I view the Logs in my CM820 Modem?


The Logs display the current status of the modem in chronological order, that are used by the cable modem technician.  There are four types of field description:

  • Date/Time - Indicates the date and time the event occurred.
  • Event ID - Indicates the event ID.
  • Event Level - Indicates the level of importance of the event.
  • Description - Provides a brief definition of the event.

This document describes how to view the System Event Logs.

To View the System Event Logs

  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter into the address box.  The Status page appears.

  2. Click the Event Log link on the top menu.  The Event Logs page appears.




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