Consumers - Cancel Connected Life 30-Day Free Trial
FAQs

ARRIS Consumer Care

Article

Cancel Connected Life 30-Day Free Trial

« Go Back

Information

 
Question
How do I cancel my Connected Life trial subscription?
Answer
NOTE: This article applies to the mAX W21, W121, W122 Express, W30, W130, W31, and W133 Routers.

The Connected Life 30-day free trial for Parental Reward and Connected Home features can be canceled at any time.  The trial cannot be resumed after it has been canceled.


Cancel 30-day Free Trial Subscription
  1. Tap the Menu icon in the top-left corner.
     
  2. Tap the My Subscription box.

    User-added image

     
  3. In the Connected Life Plan A section, tap the 3-dot icon and then tap the Stop trial link.

    User-added image
     
  4. Tap the Yes, Stop Trial link.

    User-added image
     
  5. In the Connected Life Plan A section, the trial expired.

    User-added image
     

Feedback

 

Was this article helpful?


   

Your feedback is appreciated.

Characters Remaining: 255

 

Print
-->