Consumers - SB6141: Logs
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SB6141: Logs

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Information

 
Question

How do I view the Logs in the SB6141 Modem?

Answer

The Logs display the current status of the modem in chronological order. There are four types of field description:

  • Time - Indicates the date and time the incident occurred.
  • Priority - Indicates the level of importance of the error.
  • Code - Used by the cable modem technician.
  • Message - Provides a brief definition of the error.

To View the Logs

NOTE: If the SB6141 is connected to a router, it is recommended to disconnect the router and connect the SB6141 directly to a computer with an Ethernet cable.
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.100.1 into the address box. The Cable Modem Status page will appear.

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  2. From the top, click the Logs tab. The Logs page appears.

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