Consumers - SB8200: Web Manager Access

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SB8200: Web Manager Access

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How do I access the Web Manager for the SB8200?
The Web Manager is used to monitor the network configuration settings and operational status of the SB8200 cable modem.  It is required to create a custom admin during first time access.

When logging into the Web Manager with a customized password is unsuccessful, factory reset the SB8200 to recreate a customized password.  For assistance with factory reset, refer to article # 16931 - SB8200: Factory Reset.  This document describes how to access the Web Manager. 

Web Manager Access
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter into the address box and press the Enter key.  The Login page will appear.

    NOTE 1: A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager. For instructions to by-pass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.

    NOTE 2: The admin login is not available on firmware version prior to and the Connection page will appear.
  2. On the Login page, enter admin in the Username field.
  3. Enter the SB8200 last 8 digit of the serial number located on the bottom white sticker in the Password field then click the Apply button.  The Login Setting page will appear. 

    NOTE: The serial number is located on a label at the bottom panel of the SB8200.  Refer to article # 18932 - SB8200: Locating the Serial Number

    User-added image
  4. Enter the SB8200 last 8 digit of the serial number in the Old Password field.
  5. Enter a new custom password in the New Password field and re-enter the new custom password in the Repeat New Password field.

    Password Requirements:
    • Minimum of 8 to 20 maximum characters
    • At least one uppercase alpha character
    • At least one lowercase alpha character
    • At least 1 number
    • One of ~ ! @ # $ % ^ * (  ) - _ = + [ ] { } | ; : , . / ?
  6. Click the Apply button.  The pop-up box will appear.    

    User-added image
  7. Click the OK button.  The Login page will appear.
    User-added image
  8. Enter admin in the Password field.
  9. Enter the custom password in the Password field then click the Apply button.  The Configuration page will appear. 
    User-added image
The following are descriptions for each page in the SB8200 menu:
  • Status - Provides the current operational status of the cable modem.
  • Product Information - Provides the current hardware and software-related information for the cable modem.
  • Event Log - Displays a listing of the time and actual events as they occur and are detected by the cable modem.  This information may be useful to help diagnose and correct any problems that may occur with the cable modem.
  • Addresses - Provides the serial number and MAC addresses for the cable modem and computers connected on the home network.
  • Configuration - Provides the network connection frequency and channel ID information for the cable modem.
  • Help - Provides a brief description for each screen option and general troubleshooting tips.
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