Consumers - SBG10: LED Lights Status
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SBG10: LED Lights Status

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Question
What do the LED lights indicate on my SBG10 Gateway?
Answer
This document describes the function of the front panel LED lights on the SBG10.

Front Panel

User-added image

 
LED IconBlinking GreenOn (Solid Green)
PowerNot applicable - icon does not blink.Power is properly connected.
Send/ReceiveScanning for upstream (Send) and downstream (Receive) channel connections. Upstream (Send) and Downstream
(Receive) channels are connected.
OnlineScanning for an Internet connection.Wi-Fi cable modem is connected to the network.
Wireless 2.4 GHzWi-Fi enabled with encrypted or unencrypted wireless data activity.

2.4 GHz Wi-Fi connection is made
between the SBG10 and another Wi-Fi enabled device in home network; for example Wi-Fi telephone, tablet, or laptop.

Wireless 5 GHzWi-Fi enabled with encrypted or unencrypted wireless data activity.5 GHz Wi-Fi connection is made
between the SBG10 and another Wi-Fi enabled device in home network; for example Wi-Fi telephone, tablet, or laptop.

Back Panel

User-added image

 
NameDescription
Reset ButtonRecessed button located on the rear panel of the SBG10 that can be used to either reboot the Wi-Fi cable modem or reset the Wi-Fi cable modem configuration settings.

To reboot (or restart) the Wi-Fi cable modem:
1. Insert the end of a paper clip or other small object with a narrow tip into the Reset opening on the rear panel of the Wi-Fi cable modem.
2. Press and hold the indented Reset button for three to four seconds only.
3. Remove the paper clip or small object from the Reset opening.

To reset the Wi-Fi cable modem configuration back to the factory default settings:
1. Insert the end of a paper clip or other small object with a narrow tip into the Reset opening on the rear panel of your Wi-Fi cable modem.
2. Press and hold the Reset button for 10 seconds.
3. Remove the paper clip or small object from the Reset opening. 
Ethernet 10/100/1000Two one-gigabit Ethernet ports for RJ-45 network cable connections:
Green: LED is ON - Indicates a data transfer rate of one gigabit per second
Green: LED is Blinking - Indicates data traffic is in progress
Amber: LED is ON - Indicates a data transfer rate of less than one gigabit per second
Amber: LED is Blinking - Indicates data traffic is in progress
CableCoaxial cable connector
Power100 - 240 VAC Power connector

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