Consumers - SBG6782 (v8.4.x): Unsecured Wireless Setup (Guest Network)

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SBG6782 (v8.4.x): Unsecured Wireless Setup (Guest Network)

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How do I setup a guest network for unsecured wireless connection on my SBG6782?


The SBG6782 also allows for a wireless guest network (in addition to a wireless primary network).  The guest network provides access to the Internet, but prevents devices from communicating with primary wireless and wired connected client devices.  The guest network also includes UPnP and Firewall functionality.

The SBG6782 supports 2.4GHz and 5.0 GHz Wi-Fi frequencies simultaneously.  Each frequency has it's own SSID (Service Set Identification), which is the name given to the wireless network of the SBG6782 The 2.4 GHz frequency supports 802.11 b/g/n wireless clients, while the 5.0 GHz frequency supports 802.11n wireless clients only.  802.11n devices will generally perform better in the 5GHz range.

The Guest Network is disabled by default. This document describes how to enable the guest network, and how to configure the guest network without wireless security. 

WARNING: With this setup, the wireless functionality of the SBG6782 will provide no encryption for the wireless guest network.

NOTE: This feature is not available for units that have been purchased or leased from Time Warner.

To Setup Guest Network Unsecured Wireless

  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter into the address box, and press the Enter key.  The Login page appears.

    NOTE: By default the LAN IP address is If the default address has been changed, enter the custom address in the address box.
  2. On the Login page:
    a.   Enter admin in the Username field.
    b.   Enter motorola in the Password field.
    NOTE:  If the unit has been leased or purchased by Shaw Communications, retrieve the username and password from the black label on the unit, and enter that information into the Username and Password fields.

    c.   Click the Login button. The Home page appears.

  3. On the Home page, click on Manage Guest Network.  The Wireless - Guest Network page appears.

  4. On the Wireless - Guest Network page:
    a.  Select the desired frequency tab to modify (2.4 GHz or 5 GHz).

    NOTE 1: Choosing the Wireless Interface only determines which frequency settings are desired to be modified.  The 2.4 GHz and 5 GHz frequencies are already enabled simultaneously by default.

    NOTE 2: The 2.4 GHz frequency supports 802.11 b/g/n wireless clients, while the 5.0 GHz frequency supports 802.11n wireless clients only.  802.11n devices will generally perform better in the 5GHz range.

    NOTE 3: In this example, the 2.4 GHz frequency has been selected to modify.

    b.   Guest Network - Click the drop-down tab and select Enabled.
    c.   Guest Network Name (SSID) - Change this setting to the desired name, or leave at the current setting. 
    d.   Wireless Security - Click the drop-down tab and select Unencrypted.
    e.   Click the Apply button.

    NOTE: The settings will take effect immediately, as restarting the gateway is not required.


The SBG6782 is now configured to allow wireless connectivity without wireless encryption.  For assistance with the wireless client:



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