Consumers - SBG6782 (v8.4.x): Changing the Wireless Network Name (SSID)

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SBG6782 (v8.4.x): Changing the Wireless Network Name (SSID)

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How do I change the name of my wireless network in the SBG6782? 

The SSID (Service Set Identification) is the name given to the wireless network of the SBG6782.  It is used to uniquely identify the wireless network.  When attempting to establish a wireless connection through the wireless settings of a client (e.g. laptop, tablet, smartphone), a list will normally appear with the SSIDs of the wireless networks in the nearby area to connect to.  When there are multiple wireless networks in the nearby area (such as a wireless network of a neighbor or coffee shop), it may be difficult to know which wireless network to connect to without knowing the SSID of the SBG6782. 

The default SSID of the SBG6782 is listed on a sticker on the bottom of the device.  If desired, the SSID of the SBG6782 can be changed to a new SSID of choice.  This document describes how to change the 2.4 GHz and.or 5 GHz SSID of the SBG6782 wireless primary network.

NOTE: It is recommended to change the SSID from a computer that is connected to the SBG6782 with an Ethernet cable.

CAUTION: When changing the SSID of the wireless network, this will cause all of the wireless devices on the network to loose connection. The wireless devices will then need to be reconnected to the network.

To Change the SSID

  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter into the address box, and press the Enter key.  The Login page appears.

    NOTE: By default the LAN IP address is  If the default address has been changed, enter the custom address in the address box.
  2. On the Login page:
    a.   Enter admin in the Username field.
    b.   Enter motorola in the Password field.
    NOTE 1:  For units that have been leased or purchased by Shaw Communications, the username is cusadmin, and the password is the Customer S/N (Serial Number), located on a white sticker on the bottom of the unit.

    NOTE 2:  If the unit has been leased or purchased by Time Warner Cable, and the admin username and motorola password does not allow access to the GUI, please contact Time Warner for assistance.

    b.   Click the Login button.  The Home page appears.

  3. On the Home page, click on Manage Wi-Fi Network.  The Wireless - Primary Network Settings page appears.

  4. On the Wireless - Primary Network Settings page:
    a.  Choose the desired wireless frequency to modify (2.4 GHz or 5 GHz), as shown in the green box.

    NOTE 1: Choosing the Wireless Interface only determines which frequency settings are desired to be modified.  The 2.4 GHz and 5 GHz frequencies are already enabled simultaneously by default.

    NOTE 2: The 2.4 GHz frequency supports 802.11 b/g/n wireless clients, while the 5.0 GHz frequency supports 802.11n wireless clients only.  802.11n devices will generally perform better in the 5GHz range.

    NOTE 3: In this example, the 2.4 GHz frequency has been selected to modify.

    b.   Network Name (SSID) - Delete the current name, and enter the desired name for the wireless network.
    c.   Click the Apply button.


Now that the name of the wireless network has changed, the wireless devices will then need to be reconnected to the network name.  In most cases, the Wi-Fi Security Key (also referred to as the wireless password) will also need to be re-entered into the wireless client.  The Wi-Fi Security Key can be found on the label located at the bottom of the gateway. 



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