Consumers - SBG6900-AC (v1.5.x): HFC MAC ID Lookup
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SBG6900-AC (v1.5.x): HFC MAC ID Lookup

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Question
Where can I find my HFC MAC ID on my SBG6900-AC?
Answer
When subscribing to Internet services from a cable provider, it may be required to provide the cable provider with the HFC MAC ID of the SBG6900-AC in order to have Internet access.  The HFC MAC ID of the SBG6900-AC is located on the bottom panel, and also located in the Web Manager of the SBG6900-AC.  This document includes the following sections:
 
Locating the HFC MAC ID on the Bottom Panel

 
The HFC MAC ID is printed on the bar code label marked HFC MAC ID on the bottom of the SBG6900-AC.
 
Record it here:

______ : ______ : ______ : ______ : ______ : ______

Right click on the image to save it to your computer.


 
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.0.1 into the address box, and press the Enter key.  The Login page appears.

    NOTE: By default the LAN IP address is 192.168.0.1.  If the default address has been changed, enter the custom address in the address box.

    Right click on the image to save it to your computer.
     
  2. On the Login page, enter admin in the Username field.
  3. Enter password in the Password field.
  4. Click the Login button.  The Home page appears.

    User-added image
     
  5. Move the mouse-cursor over the Status tab and select Product Information from the drop-down submenu.  The Status - Product Information page appears.
  6. On the Status - Product Information page, the HFC MAC ID of the SBG6900-AC is listed as the Cable Modem MAC Address.

    User-added image

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