Consumers - SBG8300: LED Light Status
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Article

SBG8300: LED Light Status

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Information

 
Question
What do the LED lights indicate on my SBG8300 Gateway?
Answer
This document describes the function of the front panel LEDs on the SBG8300.

Front Panel


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LED IconOnline LED StatusLED Status description
OnlineBlue (on)

Power is connected

Blue (slow blink)Acquiring downstream (receive) channel connection
Blue (fast blink)Acquiring upstream (send) channel connection
Green (slow blink)Acquiring IP addresses
Green (fast blink)Acquiring IP addresses
Green (on)IP Link/Online
Blue/Green (alternating)Firmware download
Wi-FiGreen (slow blink)

No clients found (5 GHz or dual-band)

Green (on)Clients found, but no traffic (5 GHz or dual-band)
Green (fast blink)Clients with active traffic/WPS (5 GHz or dual-band)
Blue (slow blink)No clients found (2.4 GHz band only)
Blue (on)Clients found, but no traffic (2.4 GHz band only)
Blue (fast blink)Clients with active traffic/WPS (2.4 GHz band only)


Back Panel

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PortDescription
Reset Button

Recessed button located on the back of the SBG8300 to either reboot the Wi-Fi cable modem or reset the Wi-Fi cable modem configuration settings.

To Reboot (or restart) the SBG8300:

  1. Insert the end of a paper clip or other small object with a narrow tip into the Reset opening on the back of your SBG8300.
  2. Press and hold the indented Reset button for three to four seconds only.
  3. Remove the paper clip or small object from the Reset opening. 
To reset the SBG8300 configuration back to the factory default settings:
  1. Insert the end of a paper clip or other small object with a narrow tip into the Reset opening on the back of your SBG8300.
  2. Press and hold the indented Reset button for 10 seconds.
  3. Remove the paper clip or small object from the Reset opening. 
WARNING! Resetting the Wi-Fi cable modem configuration settings to the factory defaults will delete your previous configuration settings; e.g., login password, custom Wi-Fi cable modem configuration, Wi-Fi network name (SSID), and other configuration settings.
Right click on the image to save it to your computer.Four one-gigabit Ethernet ports for RJ-45 network cable connections:
  • Green: LED is ON - Indicates a data transfer rate of one gigabit per second
  • Green: LED is blinking - Indicates data traffic is in progress
  • Amber: LED is ON - Indicates a data transfer rate of less than one gigabit per second
  • Amber: LED is blinking - Indicates data traffic is in progress
Right click on the image to save it to your computer.Coaxial cable connector
Power port100 - 120 VAC Power connector must reflect a 12 VDC @ 3.0A power adpater.
WARNING! To avoid any damage to the SBG8300, only use the power supply included in the SBG8300 box.

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