SBR-AC1750: No Internet Connectivity Issue

When the SBR-AC1750 is connected to a cable modem and the WAN LED is consistently flashing, the clients in the network will not have Internet access.   This document explains the workaround to regain Internet access. 

NOTE: If the SBR-AC1750 is connected to a Wi-Fi cable modem or cable gateway, bridge mode will need to be configured on the Wi-Fi cable modem or cable gateway for Internet.

Reboot cable modem 

1. Disconnect the power cord on the cable modem and reconnect the power cord to reboot the modem.

2. Wait for the top 4 LEDs to become solid on the cable modem.
3. The WAN LED on the SBR-AC1750 should now become solid indicating Internet connection.

Reboot cable modem and SBR-AC1750

1. Disconnect the power cable and the WAN Ethernet cable from the SBR-AC1750.
2. Disconnect the power cable from the Cable Modem. 
3. Power on Cable Modem and wait for the top 4 LEDs to become solid. 
4. Power on the SBR-AC1750 and wait for the Power, 2.4 GHz and 5 GHz LEDs to become solid.
   
   NOTE: Reconnect the SBR-AC1750 WAN Ethernet Connection, only after the SBR-AC1750 has completed its restart
    
5. The WAN LED on the SBR-AC1750 will become solid indicating Internet connection.  

NOTE: If the Cable Modem is reset at a later time, you may need to repeat this process if you lose Internet Connectivity.