When installing the SBV2402 for the first time, it may be required to provide the HFC MAC Address to the cable provider to activate the SBV2402 for Internet access. The HFC MAC Address is located at the bottom panel and in the Web Manager. The HFC MAC Address is also known as the CMAC Address. This document includes the following sections:
Locate the HFC MAC Address on the Bottom Panel
The HFC MAC Address is labeled as HFC MAC located on the bottom panel white sticker of the device.Â
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Locate the HFC MAC Address in Web Manager
NOTE: If the SBV2402 is connected to a router, it is recommended to disconnect the router and connect the SBV2402 directly to a computer with an Ethernet cable.
- Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://192.168.100.1 into the address box. The Status page will appear.  Under the Interface Parameter section, locate the Interface Name Cable.  The HFC MAC Address is highlighted in the MAC Address green box. Â
NOTE 1: A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to by-pass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.
NOTE 2: A login page may appear to access the Web Manager.  Enter the default username admin in the Username field and enter the default password password or customized password in the Password field.  For additional information, refer to article # 17956 – SBV2402: Web Manager Access.Â
