Consumers - SBV3202: Supported Battery Back-up Models

Coronavirus (COVID-19) Disruption

“Our Call Center is experiencing a high number of calls due to the COVID-19 situation. We are working to assist everyone who contacts us. In the meantime, please visit for most frequently asked questions about your device. We apologize for the inconvenience and will assist you soon.”

ARRIS Consumer Care


SBV3202: Supported Battery Back-up Models

« Go Back


What battery back-up models are supported on the SBV3202 Modem?
The SBV3202 includes a battery back-up feature for XFINITY Voice service subscribers.  The battery is optional and can be purchased at  The battery back-up will allow the voice service to function in case of a power outage, but is not intended to replace the AC power for an extended period of time.  The SBV3202 supports 4 different battery back-up models.  This document describes the supported battery back-up for the SBV3202 modem. 

Supported Back-up Batteries

Supported Back-up Batteries
Battery Model Number Battery Part Number (Product ID)Standby Hold-Up TimeOrderable Battery SKU Number
BPB022S718003Up to 5 hours790513
BPB026S789699Up to 8 hours794068
BPB044S718005Up to 12 hours790512
BPD088H785171Up to 16 hours802251



Was this article helpful?


Your feedback is appreciated.

Characters Remaining: 255