Consumers - SURFboard Manager (iOS): Parental Controls Block Web Browsing
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SURFboard Manager (iOS): Parental Controls Block Web Browsing

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Information

 
Question
How do I create a rule to restrict web browsing on a device using the SURFboard Manager app?
Answer
The SURFboard Parental Control feature provides the ability to create a rule to restrict specific client devices (e.g. computer, gaming console, tablet) from web browsing.  Web browsing for non-secure web sites uses port 80 which can be blocked for certain times of the day, certain days of the week, or at all times.  Other services such as email and access to secure web sites will still remain active.  The rule created in the SURFboard Manager App will automatically be pushed to the SURFboard product.  By default, the Parental Controls feature is disabled in the SURFboard RipCurrent products.  This document describes how to use the ARRIS SURFboard Manager App to restrict one device from web browsing at a specific time of day, and how to remove that restriction.

Requirements:
  • This SURFboard Manager App can be used to configure Parental Controls for the following SURFboard products:
    • SBR-AC1900P, RipCurrent Router
    • SBR-AC3200P, RipCurrent Router
    • SBR-AC1200P, RipCurrent Router
    • SBX-AC1200P, operates as a wireless extender out of the box and the SURFboard Manager App will connect when it is in Primary Router Mode.

      NOTE:  When using the SURFboard Manager app to configure the SBG6950AC2, SBG7400AC2, and or SBG7580-AC,  Parental Controls are configured using the McAfee® Secure Home Internet (SHI) app.  The Parental icon is replaced by the McAfee®
       SHI icon, and tapping the icon will open the McAfee® SHI app.

This document contains the following sections:
Creating a Rule to Restrict Web Browsing
  1. Tap the ARRIS SURFboard Manager Icon.  The Login screen will appear.
     
  2. In the User Name field, enter admin for the user name.
     
  3. In the Password field, enter password for the password.

    NOTE: If the default login credentials were previously changed, enter the custom credentials.  If the customized login credentials have been forgotten, a factory reset must be performed by pressing the reset button for more than 10 seconds on the SURFboard product.  This will reset all customized settings. 
     
  4. Tap the Login button.  The SURFboard Home screen will appear.

    User-added image
     
  5. Tap the Devices icon.  The Network Map screen will appear.​

    User-added image
     
  6. Tap on the device to add a rule.  The Device Details screen will appear.
     

    User-added image

     
  7. On the Device Details screen, tap on the "plus" icon.  The New Parental Rule screen will appear.

    User-added image
     
  8. In the Rule Name field, enter the desired description for this entry.   (e.g. description of the client, such as "Kids tablet", to identify the device of the rule that is applied to).
     
  9. In the INTERNET ACCESS ALLOWED section, select the desired time of day to block web browsing.
     
  10. In the RESTRICT BY DAYS section, select the desired days. 
     
  11. On the BLOCK WEB BROWSING switch, swipe to the right to enable.
     
  12. Tap Save on the upper right corner.  The ARRIS SURFboard Manager prompt will appear.

    User-added image
     
  13. On the SURFboard prompt, tap the OK button.

    User-added image
     
  14. The Device Details screen will return. 

    NOTE: Repeat step 6 -14 to add another rule.

    User-added image


Removing a Rule That Restricts Web Browsing
  1. Tap the ARRIS SURFboard Manager Icon.  The Login screen will appear.
     
  2. In the User Name field, enter admin for the user name.
     
  3. In the Password field, enter password for the password.

    NOTE: If the default login credentials were previously changed, enter the custom credentials.  If the customized login credentials have been forgotten, a factory reset must be performed by pressing the reset button for more than 10 seconds on the SURFboard product.  This will reset all customized settings. 
     
  4. Tap the Login button.  The ARRIS Home screen will appear.

    User-added image
     
  5. On the SURFboard home screen, tap the Menu icon on the top-left corner.  The sliding menu will appear.

    User-added image

     
  6. On the sliding menu, tap on PARENTAL CONTROL.  The Parental Control screen will appear.

    User-added image
     
  7. Tap on the desired entry to remove.  The Parental Rule screen will appear.

    User-added image
     
  8. Scroll to the bottom of the screen and tap on Delete Rule.  The SURFboard prompt will appear.

    User-added image

     
  9. On the SURFboard prompt, tap the YES button.  Another SURFboard prompt will appear.

    User-added image
     
  10. On the 2nd SURFboard prompt, tap the OK button.

    User-added image
     
  11. The Parental Control screen will return.

    User-added image

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