Consumers - T25: Locating the Firmware Version

ARRIS Consumer Care


T25: Locating the Firmware Version

« Go Back


Where can I find the firmware version in my T25 Cable Modem?
The firmware version of the T25 is located in the Web Manager.  Some features may vary depending on the firmware version on the T25.  This document describes how to locate the firmware version in the Web Manager.  

Firmware updates on cable modems are handled only by Cable Operators (MSOs) per DOCSIS Specifications.  For more information refer to article # 5524 - Upgrading Firmware on Cable Devices.      

Locate Firmware Version in the Web Manager    
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter into the address box, and press the Enter key.  The Status page will appear.

    NOTE: A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to by-pass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.
  2. Click the HW/FW Versions link on the top menu.  On the HW/FW Versions page, the firmware name is highlighted in the green box.

    User-added image



Was this article helpful?


Your feedback is appreciated.

Characters Remaining: 255