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T25: Locating the Serial Number

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Question
Where can I locate the serial number for my T25 Cable Modem?
Answer
The serial number can be located on the bottom panel of the unit and in the Web Manager of the T25.  This document includes the following sections:  
To Locate the Serial Number on the Bottom Panel
 
The serial number can be located on the bottom sticker of the device labeled as SN.

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To Locate the Serial Number in the Web Manager

NOTE
: If the T25 is connected to a router, it is recommended to disconnect the router and connect the T25 directly to a computer with an Ethernet cable.
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.100.1 into the address box, and press the Enter key.  The Login page will appear.  

    NOTE 1: A security or private risk alert may appear on the web browser advising users to proceed with caution when accessing the Web Manager.  There is no risk in proceeding to the Web Manager.  For instructions to by-pass the alert screen, refer to article # 18181 - Alert Message for Web Manager Access.

    NOTE 2: On firmware prior to version 11.02, the Status page will appear and the admin Login page is unavailable.
     
  2. On the Login page, enter admin in the Username field.
     
  3. Enter a customized password in the Password field and then click the Login button.  The Status page will appear.

    NOTE: If this is the first-time access to the Web Manager Access, refer to article # 18100 – T25: Web Manager Access. 


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  4. Click the HW/FW Versions link on the top menu.  The HW/FW Versions page will appear.
     
  5. Under the Hardware Information section, the serial number is highlighted in the green box.

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