Consumers - TG862G/CT & TG862R: Wireless Network Key Lookup

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TG862G/CT & TG862R: Wireless Network Key Lookup

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Where is the wireless network key located on my TG862?

The default wireless network key (also known as the network password) is located on a white label at the bottom of the TG862. By default, the TG862 is configured for a wireless connection using WPA-PSK encryption.  If the Wi-Fi Security key has been changed in the TG862, it can be retrieved by logging into the Graphical User Interface (GUI) of the TG862.

This document describes how to locate the default wireless network key on the gateway, and also how to locate the wireless network key if it has been changed.

To Lookup the Default Wireless Network Key

  1. Turn the gateway over with the bottom facing up and or to the side.  The wireless network key will be displayed as the Network Key (as seen below). 

    NOTE 1:  The Network Key consists of capital letters and numbers. 

    User-added image  

To make a connection, configure the wireless client with the same SSIDWPA Version and Pre Shared Key as the gateway.

To Lookup the Wireless Network Key in the GUI

  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter into the address box, and press the Enter key.  The Login page appears.

    NOTE: By default the LAN IP address is If the default address has been changed, enter the custom address in the address box.
  2. On the Login page:
    a.   Enter admin in the Username field.
    b.   Enter password in the Password field.
    c.   Click the Login button.  The Gateway > At a Glance page appears.


  3. In the left-hand menu, click on Gateway.  A sub-menu appears.
  4. In the sub-menu, click on Connection.  A second sub-menu appears.
  5. In the second sub-menu, click on WiFi.  The Gateway > Connection > WiFi page appears.
  6. On the Gateway > Connection > WiFi page, click the Edit button.  The Gateway > Connection > Wireless > Edit 2.4 GHz page appears.
  7. On the Gateway > Connection > Wireless > Edit 2.4 GHz page, the wireless network key will be listed as the Network Password.


To make a connection, configure the wireless client with the same SSIDWPA Version and Pre Shared Key as the gateway.



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