Consumers - TG862G/NA: Admin Login Setup
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TG862G/NA: Admin Login Setup

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Information

 
Question

How do I change the admin password on my TG862?

Answer

When attempting to access the TG862 configuration menu, the gateway prompts for a username and password.  By default, the username is admin, and the password is password.  However, the gateway's admin account password can be changed.

NOTE: If the gateway cannot be accessed using the default credentials, and the password is unknown, then the gateway will only accessible by doing a factory reset.  Keep in mind that a factory reset will erase any custom settings, and may cause the Internet to be inaccessible.  For instructions on how to do a factory reset, please refer to Answer # 8805 - TG862G/NA Factory Reset.

Login Considerations:

  • Passwords are case sensitive.
  • Passwords can not contain the following characters (#,$,!,@,*).
  • Passwords go into effect immediately.  Restarting the gateway is not required for the password to take effect.
  • Assigning an administrator username and password does not affect communication to the Internet.


Changing the Password

WARNING: It is recommended to keep a record of the new password.  If the password is unknown, then the configuration menu for the TG862 will be inaccessible.
  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter http://192.168.0.1 into the address box, and press the Enter key.  The Login page appears.

    NOTE: By default the LAN IP address is 192.168.0.1.  If the default address has been changed, enter the custom address in the address box.
     
  2. On the Login page:
    a.   Enter admin in the Username field.
    b.   Enter password in the Password field.
    c.   Click the Login button. The System Basic Setup page appears.

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  3. On the System Basic Setup page:
    a.  Change Password - Click the Change Password button.  The Set Password window appears.
    b.  Old Password - Enter the current password.
    c.  New Password - Enter the new password of choice.
    d.  Repeat New Password - Re-enter the password.
    e.  Click the Save button.  The new password now becomes the current login password.

    NOTE: A reboot of the unit is not required for changes to take effect.

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