Consumers - TG862G/NA: DMZ Host Setup
FAQs

Coronavirus (COVID-19) Disruption


Our Call Center is experiencing a high number of calls due to the COVID-19 situation. We are working to assist everyone who contacts us. In the meantime, please visit www.arris.com/selfhelp for most frequently asked questions about your device. We apologize for the inconvenience and will assist you soon.

ARRIS Consumer Care

Article

TG862G/NA: DMZ Host Setup

« Go Back

Information

 
Question
How do I setup a DMZ Host in the TG862 Cable Gateway? 
Answer
The DMZ Host feature allows the Gateway to forward all externally initiated IP traffic (TCP and UDP protocols only) to a default host on the LAN.

This document contains the following sections:
NOTE: If the DMZ Host feature has been enabled, and if it is now desired to disable it, skip down to the Disabling the DMZ Host section.

The following are a couple scenarios in which DMZ Host is useful:
  • When the port number or protocol in an in-bound application cannot be anticipated. For example, some network games select arbitrary port numbers when a connection is opened.
  • When all unsolicited traffic needs to be forwarded to a specific LAN host.
  • When an application does not work well with port triggering.

NOTE 1: It is recommended to manually configure the TCP / IP settings on the server that will be the DMZ host.  If this is done, then it is mandatory to configure the following settings:
  • IP address
  • Subnet mask
  • Default gateway
  • At least one DNS address

If these settings are configured without the default gateway, remote access to the server will not be available, as it will only be accessible from the local network.

NOTE 2: When manually configuring the TCP / IP settings on a device, make sure that the DHCP pool in the TG862 doesn't include the IP address of the DMZ host.  To verify or to adjust the DHCP pool, please refer to Answer # 8820 - TG862G/NA: LAN Subnet Setup.


Enabling the DMZ Host

  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.0.1 into the address box, and press the Enter key.  The Login page appears.

    NOTE: By default the LAN IP address is 192.168.0.1.  If the default address has been changed, enter the custom address in the address box.
     
  2. On the Login page:
    a.   Enter admin in the Username field.
    b.   Enter password in the Password field.
    c.   Click the Login button.  The System Basic Setup page appears.

    User-added image
     
  3. On the top menu, click the Firewall tab.  The Firewall Settings page appears.
  4. On the left-hand menu, click on DMZ.  The DMZ Settings page appears.  
  5. On the DMZ Settings page:
    a.   Enable DMZ - Check the checkbox.  
    b.   Private IP -  Enter the IP Address of the DMZ Host.
    c.   Click the Apply button.

    NOTE: A reboot of the unit is not required for changes to take effect.

    User-added image
     
The TG862 is now configured to enable a specific device on the LAN to be the DMZ host.


Disabling the DMZ Host

  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari.  Enter http://192.168.0.1 into the address box, and press the Enter key.  The Login page appears.

    NOTE: By default the LAN IP address is 192.168.0.1.  If the default address has been changed, enter the custom address in the address box.
     
  2. On the Login page:
    a.   Enter admin in the Username field.
    b.   Enter password in the Password field.
    c.   Click the Login button.  The System Basic Setup page appears.

    User-added image
     
  3. On the top menu, click on the Firewall tab.  The Firewall Settings page appears.
  4. On the left-hand menu, click on DMZ.  The DMZ Settings page appears.
  5. On the DMZ Settings page:
    a.   Enable DMZ - Uncheck the checkbox.  
    b.   Click the Apply button.   

    NOTE: A reboot of the unit is not required for changes to take effect.

    User-added image

The DMZ Host feature in the TG862 has now been disabled.

Feedback

 

Was this article helpful?


   

Your feedback is appreciated.

Characters Remaining: 255

 

Print
-->