Consumers - TG862G/NA: UPnP Setup

Coronavirus (COVID-19) Disruption

“Our Call Center is experiencing a high number of calls due to the COVID-19 situation. We are working to assist everyone who contacts us. In the meantime, please visit for most frequently asked questions about your device. We apologize for the inconvenience and will assist you soon.”

ARRIS Consumer Care


TG862G/NA: UPnP Setup

« Go Back


How do I enable UPnP in my TG862? 

PCs using UPnP can retrieve the Gateway's WAN IP address, and automatically create NAT port maps.  This means that applications that support UPnP, and are used with UPnP enabled Gateway, will not need application layer gateway support on the Gateway to work through NAT.  This is an ideal setup if the applications or services require UPnP.  By default UPnP is enabled in the TG862 Gateway.  This document describes how to enable UPnP.

To Enable UPnP

  1. Launch a web browser, such as Internet Explorer, Firefox, or Safari. Enter into the address box, and press the Enter key.  The Login page appears.

    NOTE: By default the LAN IP address is  If the default address has been changed, enter the custom address in the address box.
  2. On the Login page:
    a.   Enter admin in the Username field.
    b.   Enter password in the Password field.
    c.   Click the Login button.  The System Basic Setup page appears.

  3. On the top-menu, click on LAN Setup.  The LAN Settings page appears.
  4. On the LAN Settings page:
    a.   Enable UPnP - Check the box..
    b.  Click the Apply button.
    NOTE: A reboot of the unit is not required for changes to take effect.



Was this article helpful?


Your feedback is appreciated.

Characters Remaining: 255