Consumers - Upgrading Firmware on Cable Devices
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Upgrading Firmware on Cable Devices

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Question
Can I upgrade the firmware on cable modems & gateways?
Answer
DOCSIS standards dictate that the service provider must distribute firmware updates to cable modem devices.  The end-user cannot simply install an update like most other network-enabled devices.

CommScope develops the software update and makes it available to service providers.  The service providers qualify, test, and distribute the software update to devices on their network.  CommScope has limited control or visibility on distribution by the service providers.

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