ARRIS Consumer Care

mAX WC4T: Broadcast Two SSID Setup

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Question

How do I broadcast two SSID?

Answer

The mAX router's 2.4 GHz and 5 GHz network broadcast identical SSIDs and share the same Wi-Fi password. Legacy Wi-Fi client devices may need to only connect to the 2.4 GHz network. The mAX router SSID can be separated to broadcast the 5 GHz and 2.4 GHz network independently by disabling the feature Enable single SSID for 2.4G/5G bands. When disabled the 2.4 GHz SSID name ends with _2.4 and can be customized. By default Enable single SSID for 2.4G/5G bands is enabled. This document describes how to broadcast two SSIDs.

Broadcast Two SSID

Tap the My Network icon on the bottom of the screen.
Tap the Network Management box.
Tap the Main Wi-Fi Network + button to expand the card, swipe the Enable single SSID for 2.4/5G bands slider to the left to disable it.
The changes are taking into effect.
The 5GHz and 2.4GHz tabs now appear. The mAX router will now broadcast the 5GHz and 2.4GHz SSIDs separately.
Tap the 2.4GHz tab to view the Network Name (SSID) and Password.
The 2.4 GHz network name is listed under Network Name (SSID). To view the Password tap the hidden eye icon.

NOTE: To customized the 2.4 GHz network, tap the pencil icon.