WELCOME TO ARRIS CONSUMER SUPPORT

Coronavirus (COVID-19) Disruption Our Call Center is experiencing a high number of calls due to the COVID-19 situation. We are working to assist everyone who contacts us. In the meantime, please visit www.arris.com/selfhelp for most frequently asked questions about your device. We apologize for the inconvenience and will assist you soon.

HELPFUL LINKS
To help protect yourself from being affected by vulnerabilities the following best practices are recommended:
  • Change your default passwords on home networking IoT devices such as surveillance cameras, security systems and smart home equipment.
  • Update your networking IoT devices and personal computing devices (PCs, mobile phones, tablets) to the latest software versions.
  • Keep anti-virus and anti-malware software updated on your personal computing devices.
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